Plugin Updated Aug 15

Edit Order by Customer

by WooCommerce woocommerce.com v1.1.5 Unlimited sites

Edit Order by Customer by Addify is a WooCommerce plugin that lets shoppers change orders they have already placed. Customers can update products, billing and shipping addresses, and payment or shipping methods from their My Account page, within the order statuses and user roles you allow.

Version: 1.1.5
Released: Aug 6, 2026
Developer: WooCommerce
Type: WordPress plugin
Requires: WooCommerce
Licence: GPL
Included in: Every plan, or $6.39 a year on its own

What’s new in Edit Order by Customer 1.1.5

Version 1.1.5 · Aug 6, 2026 Latest

FixedFixed activation and end-to-end (E2E) warnings reported by QIT.

What it does

Customers often realize after checkout that they need a different quantity, another product or a corrected address. Without a way to fix it themselves, they email the store, cancel the order or place a new one. This plugin adds an Edit Order button to the order history on the My Account page, so shoppers can make those changes on their own before the order moves too far along. It requires WooCommerce and works inside the standard customer account area.

You decide how much freedom customers get. Editing can be allowed or blocked based on the order status and the customer's user role, and you can choose which billing and shipping fields stay locked, such as zip code or country. When a customer edits an order, it moves to on-hold and an email goes to the store admin, so someone can review the changes before processing continues. This suits B2B stores and shops handling large or complex orders.

Best for

WooCommerce stores that want fewer order change requests
B2B shops where buyers adjust orders before payment
Stores handling large, bulk or complex orders

Features

Edit order button

Customers start an edit directly from their order history on the My Account page using an Edit Order button, with no need to contact the store.

Status-based edit controls

Allow or restrict editing depending on the current order status, such as pending payment or on-hold, so your processing workflow stays intact.

User role permissions

Set different editing capabilities for different customer roles, giving groups like wholesale buyers more flexibility than regular shoppers.

Add, remove or change products

Customers can add, remove or swap products and update quantities on their orders within the statuses you specify for product editing.

Address editing with field limits

Shoppers can update billing and shipping addresses, while you choose which individual fields remain editable and which, such as country, stay fixed.

Payment and shipping method changes

Customers can switch to a different payment or shipping method on an existing order without reaching out to the store.

Admin email alerts

Store administrators receive an automatic email whenever a customer edits an order, so changes can be reviewed and approved promptly.

Automatic on-hold status

Orders edited by customers move to on-hold status, giving admins time to check the changes before the order is processed.

Edit Order by Customer older versions

1.1.4May 51 improvement
1.1.3Oct 3, 20251 improvement
1.1.2Nov 24, 20241 fix
1.1.1Apr 8, 2024
1.1.0Dec 12, 2023
1.0.1Apr 18, 2023

Members and buyers of this product can download older versions.

Questions about Edit Order by Customer

Can customers edit an order after it has shipped?

Only if you allow it. Editing is controlled by order status, so you can limit it to statuses such as pending payment or on-hold and block it for orders that are further along in processing.

Can I stop customers from changing certain address fields?

Yes. You can choose which billing and shipping fields are editable. That lets customers fix details like a street address while keeping fields such as zip code or country locked.

How will I know when a customer changes an order?

The plugin sends an automatic email to store administrators when an order is edited. The edited order is also moved to on-hold status so you can review the changes before processing it.

Can wholesale customers have different editing rights than retail shoppers?

Yes. Editing permissions can be set by user role, so one customer group can be allowed to change products and methods while another gets more limited options or none at all.

Is Edit Order by Customer free?

The code of Edit Order by Customer is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.

Which version of Edit Order by Customer is this?

Version 1.1.5, released Aug 6, 2026. New versions appear here when the developer publishes them, and members get them as automatic updates.

How do I update Edit Order by Customer?

Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of Edit Order by Customer automatically and keeps a backup, so you can roll back.

What does Edit Order by Customer need?

Edit Order by Customer needs WooCommerce installed and active.