Plugin
Updated
Order Notifications on WhatsApp
Order Notifications on WhatsApp for WooCommerce is a plugin by WooCommerce that sends order updates to your customers and store administrators on WhatsApp. It connects through the official WhatsApp Cloud API, so messages go out without a third-party messaging service in the middle.
- Version
- 1.0.1
- Released
- Jan 21, 2025
- Developer
- WooCommerce
- Type
- WordPress plugin
- Requires
- WooCommerce
- Licence
- GPL
- Included in
- Every plan, or $7.99 a year on its own
What’s new in Order Notifications on WhatsApp 1.0.1
Version 1.0.1 · Jan 21, 2025
Latest
- FixedFixed Invalid parameter issue.
- FixedFixed Template formatting issue.
What it does
Most WooCommerce stores rely on email to tell customers about their orders, and those messages can sit unread in a crowded inbox. This plugin moves order updates to WhatsApp, an app many shoppers already check throughout the day. Customers can hear about their order at each stage, from confirmation through shipping and delivery, and store administrators can get alerts about new orders or status changes on the same channel.
The extension uses the official WhatsApp Cloud API directly, so you do not need an outside provider to relay messages. You set up message templates that pull in dynamic order details, and notifications are sent automatically as orders move along. It works with multiple WhatsApp numbers, supports messages in different languages, and gives you delivery reports so you can see whether each notification arrived. The plugin requires WooCommerce.
Best for
- WooCommerce stores whose customers prefer WhatsApp over email
- Shop owners who want instant alerts about new orders
- Stores selling across regions, languages or departments
Features
Automatic order status messages
Sends order confirmations, shipping updates and delivery alerts to customers on WhatsApp as each order moves through its stages, without manual sending.
Admin order alerts
Store administrators can receive WhatsApp alerts when new orders come in or when an order status changes, which helps with day-to-day order handling.
Official WhatsApp Cloud API
Connects directly to the official WhatsApp Cloud API for sending messages, so the store does not depend on a third-party messaging provider.
Customizable message templates
Edit message templates to match how your brand talks to customers, and insert dynamic order details so each message reflects the specific order.
Multi-language notifications
Send order notifications in the languages your customers prefer, which is useful for stores that sell to buyers in different countries.
Multiple WhatsApp numbers
Use more than one WhatsApp number for notifications, a good fit for stores that handle orders across different regions or departments.
Delivery reports
Track the delivery status of each message so you can confirm that order notifications actually reached the customer or administrator.
No-code configuration
Set up and configure the plugin through its settings interface without writing any code.
Order Notifications on WhatsApp older versions
- 1.0.0Nov 28, 20241 new
Members and buyers of this product can download older versions.
Questions about Order Notifications on WhatsApp
Do I need a third-party service to send the WhatsApp messages?
No. The plugin uses the official WhatsApp Cloud API to send messages, so it does not rely on an outside messaging provider or workaround. You connect your store to WhatsApp through that API and notifications are sent from there.
Can I change what the WhatsApp messages say?
Yes. The plugin includes customizable message templates, so you can adjust the wording to suit your brand. Templates can include dynamic order details, which means each message automatically shows information about the specific order it refers to.
Can store staff get notified too, or only customers?
Both. Customers receive updates such as order confirmations, shipping updates and delivery alerts, while store administrators can receive alerts about new orders and order status changes. You can also use multiple WhatsApp numbers, for example for different regions or departments.
How do I know if a customer received the notification?
The plugin provides detailed delivery reports that track the delivery status of each message. You can check these reports to confirm whether important order notifications reached their recipients.
Is Order Notifications on WhatsApp free?
The code of Order Notifications on WhatsApp is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.
Which version of Order Notifications on WhatsApp is this?
Version 1.0.1, released Jan 21, 2025. New versions appear here when the developer publishes them, and members get them as automatic updates.
How do I update Order Notifications on WhatsApp?
Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of Order Notifications on WhatsApp automatically and keeps a backup, so you can roll back.
What does Order Notifications on WhatsApp need?
Order Notifications on WhatsApp needs WooCommerce installed and active.
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