Plugin Updated Oct 4

Warranty Requests

by WooCommerce woocommerce.com v2.7.14 Unlimited sites

Warranty Requests is a WooCommerce extension by WooCommerce that handles returns, exchanges and warranty claims for online stores. Customers submit and track requests from their My Account area, and store managers process them from the WordPress dashboard using custom warranty terms, RMA codes and return statuses.

Version: 2.7.14
Released: Oct 2, 2026
Developer: WooCommerce
Type: WordPress plugin
Requires: WooCommerce
Licence: GPL
Included in: Every plan, or $8.79 a year on its own

What’s new in Warranty Requests 2.7.14

Version 2.7.14 · Oct 2, 2026 Latest

ImprovedWooCommerce 11.2 Compatibility.
FixedLoad the jQuery UI stylesheet on the data update screen from WooCommerce instead of a remote host.
FixedPrevent direct access to the 1.1 data update file.

What it does

After a sale, returns and warranty claims often arrive by email, phone or contact form, which makes them hard to track and easy to lose. This plugin gives those requests a defined home. Customers open a request from their account, attach product images and follow its status, while you review and update each case in one place inside WordPress. Automated email notifications keep the customer informed as the claim moves along, so fewer people need to write in asking for an update.

The plugin works with WooCommerce products and product variations, so warranty terms can differ from one item or variation to the next. You can set durations, expiration periods and fees, offer free or paid extended warranties, and create your own warranty and return statuses to match your policy. Custom RMA codes with your chosen format and length help you reference each request clearly. It suits shops of any size that sell goods customers may return, exchange or claim under warranty.

Best for

WooCommerce stores selling products that carry warranties
Shops processing regular returns and exchanges
Agencies building after-sales workflows for WooCommerce clients

Features

Central RMA dashboard

Handle returns, exchanges and warranty requests from a single screen in the WordPress dashboard, so every post-purchase case is tracked in the same place.

Customer self-service requests

Customers can submit return and warranty requests, upload product images and check the status of their claims directly from the My Account area.

Custom warranty terms

Set warranty durations, expiration periods and pricing for individual products and their variations to match the protection you want to offer.

Free or paid extended warranties

Offer extended warranty options at no charge or for a fee, giving customers a choice of coverage when they buy.

Custom statuses

Create new warranty and return statuses and manage existing ones so the request workflow reflects how your store actually handles claims.

Configurable RMA codes

Define the format and length of your RMA codes so each return request has a clear reference you and your customers can use.

Automated email notifications

Send customizable emails automatically at each stage of a return or warranty claim, keeping customers informed without manual follow-up.

Warranty Requests older versions

2.7.13Sep 172 fixes
2.7.12Sep 31 improvement, 1 fix
2.7.11Aug 251 improvement
2.7.10Jul 28
2.7.9Jun 24
2.7.8Jun 18
2.7.7May 21
2.7.6Apr 14
2.7.5Mar 30
2.7.4Mar 11

Members and buyers of this product can download older versions.

47 older versions in all. If you need one that is not listed, ask support.

Questions about Warranty Requests

Does this plugin need WooCommerce?

Yes. It is a WooCommerce extension and requires WooCommerce to run. It works with WooCommerce products and product variations, and adds return and warranty handling to the store and the customer My Account area.

Can I set different warranty periods for different products?

Yes. You can define warranty durations, expiration periods and pricing per product and per variation. You can also offer free or paid extended warranties, so coverage can vary across your catalog.

How do customers submit a return or warranty claim?

Customers open a request from their My Account area, where they can describe the issue and upload product images. They can then follow the status of the claim there, and automated emails notify them as it progresses.

Can I customize the RMA numbers and statuses?

Yes. You choose the format and length of RMA codes, and you can create new warranty and return statuses or edit existing ones so the process matches your store's policy.

Is Warranty Requests free?

The code of Warranty Requests is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.

Which version of Warranty Requests is this?

Version 2.7.14, released Oct 2, 2026. New versions appear here when the developer publishes them, and members get them as automatic updates.

How do I update Warranty Requests?

Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of Warranty Requests automatically and keeps a backup, so you can roll back.

What does Warranty Requests need?

Warranty Requests needs WooCommerce installed and active.