Plugin
Updated
WooCommerce Customer History
WooCommerce Customer History by Brian Richards is a WooCommerce plugin that records how customers move through your store and what they buy. It keeps a purchase history for each shopper, shows the pages viewed before an order and calculates customer lifetime value.
- Version
- 1.2.1
- Released
- Jun 23, 2016
- Developer
- WooCommerce
- Type
- WordPress plugin
- Requires
- WooCommerce
- Licence
- GPL
- Included in
- Every plan, or $7.19 a year on its own
What’s new in WooCommerce Customer History 1.2.1
Version 1.2.1 · Jun 23, 2016
Latest
- NewAdded separate settings for admin email notifications. You can now independently choose to include customer browsing history and/or purchase history in admin email notifications.
- FixedFixed rounding error on customer lifetime value.
- ImprovedUpdated order reporting tables to utilize admin color scheme colors for heading and border.
- SecurityRemoved WC 3.0 deprecation warnings on order reporting tables.
What it does
Most store owners can see what sold, but not the path a shopper took before buying. This plugin fills that gap by logging the pages and products each customer views as they browse. When an order comes in, you can look at the browsing history tied to that specific order and see what the customer looked at along the way. Alongside that, it keeps a full log of every order a customer has placed, so their buying patterns are easy to review in one spot.
The plugin requires WooCommerce and works with its standard order flow. It also calculates the total amount each customer has spent with you, giving you a lifetime value figure that helps you spot your most loyal buyers. Order reporting tables follow your admin color scheme, and admin email notifications can include browsing history, purchase history or both, each controlled by its own setting. It suits merchants who want customer context while handling orders, planning promotions or answering service questions.
Best for
- WooCommerce store owners studying customer behavior
- Shops that want to identify and reward repeat buyers
- Support teams needing customer context on each order
Features
Customer browsing tracking
Records the pages and products customers view as they move through your store, so you can see which paths lead toward a purchase.
Order-specific browsing history
Shows the browsing path a customer followed before placing a particular order, giving you context on how they reached their buying decision.
Full purchase history logs
Keeps a record of every order each customer has placed, making it simple to review their buying patterns and offer more personal service.
Customer lifetime value
Automatically calculates and displays the total revenue each customer has generated, which helps you identify and reward your best buyers.
Admin email notification options
Separate settings let you choose whether admin email notifications include customer browsing history, purchase history or both.
Admin-matched reporting tables
Order reporting tables use your WordPress admin color scheme for headings and borders, so the data fits the rest of your dashboard.
Questions about WooCommerce Customer History
Does this plugin work without WooCommerce?
No. It is built as a WooCommerce extension and requires WooCommerce to be active. It works with the standard WooCommerce order flow to tie browsing and purchase data to each customer.
Can I see what a customer viewed before a specific order?
Yes. Along with general browsing tracking, the plugin keeps an order-specific browsing history, showing the pages and products a customer looked at before placing that particular order.
How is customer lifetime value calculated?
The plugin adds up the revenue generated by each customer across their orders and displays that total automatically. This gives you a clear figure for how much each shopper has spent in your store.
Can customer history be included in admin order emails?
Yes. There are separate settings for admin email notifications, so you can include browsing history, purchase history, both or neither, depending on what your team finds useful.
Is WooCommerce Customer History free?
The code of WooCommerce Customer History is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.
Which version of WooCommerce Customer History is this?
Version 1.2.1, released Jun 23, 2016. New versions appear here when the developer publishes them, and members get them as automatic updates.
How do I update WooCommerce Customer History?
Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of WooCommerce Customer History automatically and keeps a backup, so you can roll back.
What does WooCommerce Customer History need?
WooCommerce Customer History needs WooCommerce installed and active.
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