Plugin
Updated
YITH Advanced Refund System
YITH Advanced Refund System is a WooCommerce plugin by YITH that gives your store a structured refund workflow. Customers can request refunds for full orders or single products from their account, and you review, approve or reject each request from one dedicated admin section.
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Go to product- Version
- 1.34.0
- Released
- Feb 20, 2024
- Developer
- YITH
- Type
- WordPress plugin
- Requires
- WooCommerce
- Licence
- GPL
- Included in
- Every plan, or $10.39 a year on its own
What’s new in YITH Advanced Refund System 1.34.0
Version 1.34.0 · Feb 20, 2024
Latest
- NewSupport for WooCommerce 8.6.
- ImprovedYITH plugin framework.
What it does
The standard WooCommerce refund tools are handled entirely by the shop manager, so customers usually have to email or call to ask for their money back. This plugin adds a request process on the customer side. Shoppers can ask for a refund on a whole order or on individual items, explain their reason in a message and attach files. You set the rules: time limits for requests, minimum refund amounts, and per product or per variation policies, plus notices on product pages for items that cannot be refunded.
On the admin side, all requests sit in one section, with icons that flag orders waiting on a refund decision. You can approve requests automatically or check each one by hand, issue partial refunds by quantity and amount, or offer a coupon instead, with an optional expiration date. Refunded products can be restocked automatically, and automated emails keep both you and the customer informed. Every request keeps a full message history. The plugin supports multiple languages and works with page builders such as Elementor.
Best for
- WooCommerce stores that receive regular refund requests
- Shops needing per product or variation refund policies
- Store owners who prefer offering coupons over cash refunds
Features
Order or product refunds
Customers can request a refund for an entire order or for single products within it, depending on what went wrong with their purchase.
Automatic or manual approval
Choose whether refund requests are approved automatically or held for you to review, so you decide how much oversight each request gets.
Partial refund control
Refund specific quantities and set amounts for each product, giving you precise control over how much money goes back to the customer.
Coupons as an alternative
Offer customers a coupon instead of a cash refund, with an optional expiration date, so the value stays within your store.
Time limits and minimums
Set a time window for refund requests and a minimum refund amount, which keeps claims inside your stated policy and filters out small requests.
Per product refund rules
Configure refund rules for individual products or variations, and show a custom message on product pages when an item is non-refundable.
Messages and attachments
Customers explain their refund reason with messages and file attachments, and each request keeps a full conversation history for later reference.
Automatic restocking and emails
Refunded products return to inventory automatically, and automated emails notify admins and customers at each step, including one-click rejections.
YITH Advanced Refund System older versions
- 1.29.0Sep 8, 20231 new, 1 improvement, 1 fix
- 1.28.0Aug 7, 20232 new, 1 improvement
- 1.27.0Jul 15, 20231 new, 1 improvement
- 1.26.0Jun 23, 2023
- 1.25.0May 13, 2023
- 1.24.0Apr 23, 2023
- 1.23.0Apr 18, 2023
Members and buyers of this product can download older versions.
Questions about YITH Advanced Refund System
Does this plugin need WooCommerce?
Yes. It is built for WooCommerce and adds its refund request system on top of your existing store, orders and products. It works with your WooCommerce order data, so it is not meant for sites without WooCommerce.
Can I refund only part of an order?
Yes. Customers can request refunds on single products instead of the whole order, and you can issue partial refunds by setting the quantity and amount for each product. Refunded items can also be restocked automatically.
Can I stop customers from requesting refunds on certain items?
You can set refund rules per product or per variation and display a custom message on product pages telling customers an item is non-refundable. Time limits and minimum refund amounts add further control over which requests are accepted.
How do customers and admins communicate about a refund?
Customers can add messages and file attachments explaining their reason. Each request keeps a full message history, and automated emails notify both the admin and the customer as the request moves forward or gets rejected.
Is YITH Advanced Refund System free?
The code of YITH Advanced Refund System is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download. The developer's own support, licence key and online services are not included.
Which version of YITH Advanced Refund System is this?
Version 1.34.0, released Feb 20, 2024.
What does YITH Advanced Refund System need?
YITH Advanced Refund System needs WooCommerce installed and active.
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