

YITH Questions and Answers Premium
YITH WooCommerce Questions and Answers Premium is a WordPress plugin by YITH that adds a question and answer section to WooCommerce product pages. Shoppers can ask about a product and get replies from the store owner or from customers who already bought it, with the conversation visible to everyone.
- Version
- 1.33.1
- Released
- Jan 30, 2024
- Developer
- YITH
- Type
- WordPress plugin
- Requires
- WooCommerce
- Licence
- GPL
- Included in
- Every plan, or $10.39 a year on its own
What’s new in YITH Questions and Answers Premium 1.33.1
- ImprovedYITH plugin framework
What it does
Shoppers often have small questions about a product that the description does not cover, and without a quick answer they may leave. This plugin puts a public Q&A area right on the product page. Visitors post questions, and answers can come from you or from past buyers. Because every exchange stays visible, the next visitor with the same doubt can find the answer without asking again, which can also cut down on repeated support emails.
The plugin requires WooCommerce and fits into existing product pages through shortcodes or tabs, so you can place the section where it suits your layout. It works with WPML and Loco Translate for multilingual stores, and with themes such as Avada, Divi and Flatsome plus the Elementor page builder. Moderation tools, voting, email notifications and analytics on frequently asked questions help you keep the content useful and learn what customers want to know.
Best for
- WooCommerce stores selling products that prompt detailed questions
- Multilingual shops using WPML or Loco Translate
- Store owners who want past buyers answering shopper questions
Features
Customers can ask and answer questions directly on WooCommerce product pages, and the full conversation stays visible to other visitors browsing the same product.
Users can upvote the most helpful questions and answers, so the best information stands out for future visitors reading the product page.
Store owners and users receive automatic emails when new questions are posted or answered, which helps keep replies coming in a timely way.
The plugin can email customers who purchased a product and invite them to answer questions with their own firsthand experience.
Names can be hidden in questions and answers, giving shoppers who prefer privacy a way to take part without showing their identity.
Users can flag inappropriate answers, and Google No CAPTCHA reCAPTCHA helps block spam and malicious submissions from reaching your product pages.
Control how many answers display at once, and insert the Q&A section anywhere on the product page using shortcodes or tabs.
Track the most frequently asked questions and common product concerns, so you can see where product descriptions might need more detail.
YITH Questions and Answers Premium older versions
- 1.28.0Sep 11, 20232 new, 1 improvement
- 1.24.0May 16, 20231 new, 1 improvement
- 1.21.0Apr 18, 20231 new, 1 improvement
Members and buyers of this product can download older versions.
Questions about YITH Questions and Answers Premium
Can customers who bought the product answer questions?
Yes. Answers can come from the store owner or from other customers, and the plugin can send email prompts to people who purchased a product, inviting them to share firsthand answers to questions about it.
How do I keep spam and inappropriate answers out?
The plugin supports Google No CAPTCHA reCAPTCHA to block spam submissions, and users can flag inappropriate answers. Together with the moderation tools, this helps keep the Q&A section respectful and relevant to the product.
Will it work with my theme or page builder?
It is compatible with popular WooCommerce themes including Avada, Divi and Flatsome, and with the Elementor page builder. You can place the Q&A section through shortcodes or tabs to match your layout.
Can shoppers ask questions without showing their name?
Yes. Anonymous mode hides names in questions and answers, which can encourage more people to participate. The plugin also includes GDPR compliance features to help you respect customer privacy.
Is YITH Questions and Answers Premium free?
The code of YITH Questions and Answers Premium is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download. The developer's own support, licence key and online services are not included.
Which version of YITH Questions and Answers Premium is this?
Version 1.33.1, released Jan 30, 2024.
What does YITH Questions and Answers Premium need?
YITH Questions and Answers Premium needs WooCommerce installed and active.
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