Plugin
Updated
PeepSo Almighty Support
PeepSo Almighty Support, also known as Awedesk, is a WordPress plugin by PeepSo that brings support tickets into a PeepSo social network. It connects with the Awesome Support plugin, so community owners can receive, manage and resolve tickets in the same place their members already gather.
- Version
- 9.0.5.3
- Released
- Jul 16, 2026
- Developer
- PeepSo
- Type
- WordPress plugin
- Licence
- GPL
- Included in
- Every plan, or $3.19 a year on its own
What’s new in PeepSo Almighty Support 9.0.5.3
Version 9.0.5.3 · Jul 16, 2026
Latest
- SecuritySecurity issue – SQL injection (discovered by Yukusawa18 via Patchstack)
- NewBundled translations now load as a fallback layer, with regional locale fallback
- ImprovedHot ranking: slower decay, so engagement still counts in the short windows
- ImprovedStream sort labels reworded to Today / One week / One month / One year / All time
- ImprovedDelete_post() could wipe every module-1 activity; WP Adverts ad deletion triggered it. Photos and WP Event Manager hardened against the same path
- ImprovedYouTube embeds lost title and description; existing posts self-heal on view
- ImprovedLeaving an RSVP never removed its activity row
What it does
Running a community site often means answering questions in scattered places: private messages, group threads, comments and email. That makes requests easy to lose and hard to follow up on. This add-on gives a PeepSo site a proper ticket system by linking it with Awesome Support. Requests become tickets that can be handled and closed in an orderly way, which keeps members informed about where their issue stands and keeps your team working from one queue.
The add-on is meant for sites that already run PeepSo, which provides the social side: an activity stream, user profiles with custom fields and privacy controls, groups, real-time chat, friendships and following, and content reporting tools for moderators. Awesome Support handles the ticket side. Together they suit communities that need help desk features close to their members, whether the tickets come from customers with product questions or from staff tracking internal issues.
Best for
- PeepSo community sites that receive member support questions
- Membership sites wanting help desk tickets inside the community
- Teams tracking internal issues alongside a social network
Features
Awesome Support integration
Connects your PeepSo community with the Awesome Support plugin, so its ticket system becomes available inside your social network rather than living on a separate part of the site.
Tickets within the community
Members can raise support requests from the same community space where they post updates, join groups and chat, keeping help close to where conversations already happen.
Customer and internal requests
Works for customer inquiries from members as well as internal issues raised by your own team, so one ticket system can cover both kinds of work.
Orderly ticket handling
Gives site owners a clear way to manage open tickets and resolve them, replacing loose message threads with a structured process that keeps members informed.
Fits the PeepSo profile system
Runs alongside PeepSo user profiles, which include avatars, cover images, custom fields and privacy controls, so support activity sits within a familiar member experience.
Works with community moderation
Pairs with PeepSo content reporting and moderation tools, letting admins handle flagged posts through moderation and structured requests through tickets.
PeepSo Almighty Support older versions
- 9.0.2.0May 3022 new, 16 improvements, 1 security fix, 1 removal
- 9.0.1.0May 262 new, 18 improvements
- 8.0.0.0Dec 12, 202524 new, 11 improvements, 1 removal
- 7.1.1.0Nov 13, 2025
- 7.1.0.0Oct 3, 2025
- 7.0.6.1Aug 26, 2025
- 7.0.6.0Jul 24, 2025
- 7.0.5.0Jul 11, 2025
- 7.0.4.4Jun 10, 2025
- 7.0.4.0Apr 11, 2025
Members and buyers of this product can download older versions.
42 older versions in all. If you need one that is not listed, ask support.
Questions about PeepSo Almighty Support
Do I need PeepSo and Awesome Support for this to work?
Yes. This is an add-on for PeepSo community sites, and it provides its ticket system by integrating with the Awesome Support plugin. PeepSo supplies the social network features, while Awesome Support supplies the ticketing that the add-on brings into your community.
Can I use it for internal team issues as well as customer questions?
Yes. The add-on is described as suitable for handling customer inquiries and internal issues. You can use the same ticket system to answer member questions and to keep track of problems your own team needs to work through and resolve.
How is this different from answering members through chat or messages?
Chat and private messages are good for quick conversations, but requests can get buried. Tickets give each issue its own record that can be managed until it is resolved, which makes follow-up easier and keeps members informed about their request.
What kind of community features does it sit alongside?
PeepSo provides an activity stream with polls and nested comments, customizable profiles, groups, real-time chat with GIF support, friendships and following, hashtags, Pages, multimedia uploads and content reporting. The support ticket system works within that community environment.
Is PeepSo Almighty Support free?
The code of PeepSo Almighty Support is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.
Which version of PeepSo Almighty Support is this?
Version 9.0.5.3, released Jul 16, 2026. New versions appear here when the developer publishes them, and members get them as automatic updates.
How do I update PeepSo Almighty Support?
Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of PeepSo Almighty Support automatically and keeps a backup, so you can roll back.
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