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Gravity Forms Capsule CRM

by Gravity Forms gravityforms.com v1.8.0 Unlimited sites

Gravity Forms Capsule CRM is a WordPress plugin by Gravity Forms that links your Gravity Forms forms to Capsule CRM. When someone submits a form, the add-on can create or update a contact in Capsule and add a new task, so lead and customer details reach your CRM without retyping.

Version
1.8.0
Released
Mar 18, 2025
Developer
Gravity Forms
Type
WordPress plugin
Licence
GPL
Included in
Every plan, or $4.79 on its own

What’s new in Gravity Forms Capsule CRM 1.8.0

Version 1.8.0 · Mar 18, 2025 Latest
  • FixedFixed code placement to be consistent with the WordPress coding standards.
  • ImprovedAF: Updated process_feed() return value for compatibility with Gravity Forms 2.9.4, so the framework can save the feed status to the entry meta.

What it does

Many businesses collect leads and inquiries through website forms, then copy those details into their CRM by hand. That takes time and invites typos or missed entries. This add-on connects any Gravity Forms form to your Capsule CRM account, so each submission can create a new contact or update an existing one automatically. It can also generate a task in Capsule, which gives your team a clear follow-up item tied to the inquiry.

Setup happens inside Gravity Forms. You map your form fields to the matching Capsule CRM fields, choosing exactly which information lands where. For tasks, you can set the category, status, description and due date. Gravity Forms conditional logic lets you decide when a contact is added or a task is created, so only the submissions you care about reach your CRM. It suits sales and support teams already working in Capsule.

Best for

  • Small businesses managing leads in Capsule CRM
  • Sales teams that follow up on website inquiries
  • Agencies building Gravity Forms sites for Capsule users

Features

Create or update contacts

Each form submission can add a new contact to Capsule CRM or update an existing one, keeping your contact records current without manual entry.

Tasks from form submissions

Generate a Capsule CRM task whenever a form is submitted, so every new inquiry or lead comes with a follow-up item for your team.

Configurable task details

Set the category, status, description and due date for tasks created from submissions, so they fit the way your team already organizes work.

Custom field mapping

Map Gravity Forms fields to Capsule CRM fields to control exactly which submitted information is stored and where it appears on the contact.

Conditional logic support

Use Gravity Forms conditional logic to decide when contacts are added or tasks are created, keeping unqualified or irrelevant entries out of your CRM.

Works with any form

Connect any Gravity Forms form, from contact and quote request forms to inquiry forms, to your Capsule CRM account.

Gravity Forms Capsule CRM older versions

  • 1.7.0Jan 11, 20241 new, 1 improvement, 2 fixes
  • 1.6.1Apr 18, 2023

Members and buyers of this product can download older versions.

Questions about Gravity Forms Capsule CRM

Does this add-on create new contacts or update existing ones?

It can do both. When a form is submitted, the add-on can create a new contact in Capsule CRM or update an existing contact, so your records stay current as people fill out your forms.

Can I control which form submissions get sent to Capsule CRM?

Yes. The add-on supports Gravity Forms conditional logic, so you can set rules that decide when a contact is added or a task is created. Submissions that do not meet your conditions stay out of your CRM.

What can I set on tasks created from forms?

Tasks generated from submissions can have a category, status, description and due date. That lets each task match how your team tracks follow-ups in Capsule CRM.

Do I need Gravity Forms to use this?

Yes. This is an add-on for Gravity Forms, and it works with your Gravity Forms forms. You will also need a Capsule CRM account to receive the contacts and tasks.

Is Gravity Forms Capsule CRM free?

The code of Gravity Forms Capsule CRM is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.

Which version of Gravity Forms Capsule CRM is this?

Version 1.8.0, released Mar 18, 2025. New versions appear here when the developer publishes them, and members get them as automatic updates.

How do I update Gravity Forms Capsule CRM?

Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of Gravity Forms Capsule CRM automatically and keeps a backup, so you can roll back.

More from Gravity Forms

Gravity Forms Capsule CRM 1.8.0Request an update or report a problem

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