Plugin
Updated
Starfish Reviews (Premium)
Starfish Reviews (Premium) is a WordPress plugin by Starfish Reviews for collecting, managing and displaying customer reviews. It uses review funnels to send happy customers to public review sites like Google, Trustpilot or Facebook, while unhappy visitors are directed to a private feedback form.
- Version
- 3.1.28
- Released
- Sep 21, 2026
- Developer
- Starfish Reviews
- Type
- WordPress plugin
- Licence
- GPL
- Included in
- Every plan, or $9.59 a year on its own
What’s new in Starfish Reviews (Premium) 3.1.28
Version 3.1.28 · Sep 21, 2026
Latest
- FixedFixed a faulty success check in profile creation that could treat a failed database insert as successful and return a stale, unrelated ID instead of reporting failure.
- FixedFixed profile creation reading its new database ID too late. Code that ran immediately afterward could itself write to the database, silently overwriting which ID PHP would read back next.
- Fixed`add_profile()` now inserts using the same table-prefix convention (`$wpdb->prefix`) as every other method in this class, instead of `$wpdb->base_prefix`.
- FixedA profile that genuinely fails to save is now reported correctly and immediately, instead of continuing on to also fail the review summary step.
What it does
Getting customers to leave reviews takes effort, and negative experiences often end up public before you have a chance to fix them. This plugin addresses both sides. A review funnel asks visitors about their experience first. Satisfied customers are pointed toward platforms such as Google, Trustpilot and Facebook, and customers who had a problem are sent to a private feedback form so you can respond to them directly.
Everything is managed from the WordPress dashboard. You can build funnels that match your brand and customer journey, schedule review requests after a purchase or service, and display recent positive reviews on your site. Analytics track submissions, sentiment and funnel performance, while moderation tools filter out fake or inappropriate content. It suits store owners, marketers and service businesses that want a structured way to handle their reputation.
Best for
- Local businesses building reviews on Google and Facebook
- Online store owners requesting reviews after purchases
- Marketers and agencies managing client reputations
Features
Customizable review funnels
Build pathways that guide happy customers toward public reviews and send unhappy customers to private feedback, tailored to your brand and customer journey.
Multiple review platforms
Point customers to Google, Trustpilot, Facebook and other popular review sites so your reviews build up where people already look.
On-site review display
Show your latest positive reviews directly on your website as social proof for visitors who are still deciding.
Analytics and reporting
Track review submissions, customer sentiment and funnel performance so you can see how your review requests are working and adjust them.
Automated review requests
Schedule follow-up prompts after a purchase or service so customers are asked for feedback at the right time without manual work.
White-label branding
Customize the look and feel of review invitations so they match your own branding instead of looking like a third-party tool.
Spam filtering and moderation
Filter out fake or inappropriate content before it appears in your public review feed, keeping displayed reviews trustworthy.
Multilingual and mobile ready
Offer review prompts and interfaces in multiple languages, with a responsive design that works for customers on phones, tablets and desktops.
Starfish Reviews (Premium) older versions
- 3.1.26Sep 181 improvement, 6 fixes
- 3.1.25Aug 286 improvements, 3 fixes, 7 security fixes
- 3.1.24Jul 291 improvement, 5 fixes, 9 security fixes, 2 removals
- 3.1.23Jul 10
- 3.1.22Jun 25
- 3.1.21Jun 2
- 3.1.19Feb 7
- 3.1.17Dec 8, 2025
Members and buyers of this product can download older versions.
Questions about Starfish Reviews (Premium)
Which review sites can it send customers to?
The plugin supports Google, Trustpilot and Facebook, along with other popular review sites. Your funnel decides where satisfied customers are directed once they indicate a positive experience.
What happens when a customer had a bad experience?
Instead of being sent to a public review site, unhappy customers are redirected to a private feedback form. This gives you a chance to hear about the problem and address it directly with the customer.
Can I show reviews on my own website?
Yes. Starfish Reviews (Premium) can display your latest positive reviews on your site, and its moderation tools filter out fake or inappropriate content before anything reaches your public feed.
Can review requests be sent automatically?
Yes. You can schedule follow-up prompts after a purchase or service, so customers are asked for a review at a sensible time without you sending each request by hand.
Is Starfish Reviews (Premium) free?
The code of Starfish Reviews (Premium) is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.
Which version of Starfish Reviews (Premium) is this?
Version 3.1.28, released Sep 21, 2026. New versions appear here when the developer publishes them, and members get them as automatic updates.
How do I update Starfish Reviews (Premium)?
Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of Starfish Reviews (Premium) automatically and keeps a backup, so you can roll back.
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