Plugin
Updated
Bookly Ratings
Bookly Ratings (Add-on) is a WordPress plugin by Bookly that adds ratings and reviews to the Bookly appointment booking system. Clients can rate their appointments and leave written feedback after their service, so you can see how satisfied people are and where to improve.
Install this firstPlease install the Bookly Pro core Plugin from here before installing the addons
Go to product- Version
- 3.3
- Released
- Jul 29, 2026
- Developer
- Bookly
- Type
- WordPress plugin
- Licence
- GPL
- Included in
- Every plan, or $3.19 on its own
What’s new in Bookly Ratings 3.3
Version 3.3
Latest
- NewAdded support for Bookly Pro 10.3
What it does
If you run appointments through Bookly, it can be hard to know how clients actually felt about each visit. This add-on plugs into your existing Bookly setup and gives clients a way to rate the appointment and write a review once the service is done. Requests for feedback can go out automatically by email or SMS, so you are not chasing people one by one, and clients can respond from a phone or a desktop.
On your side, ratings and reviews collect in a central dashboard inside WordPress. From there you can approve reviews, choose which ones to display on your site and respond to them. You can pick the rating format that fits your service, such as stars or numeric scores, and adjust the questions on the review form. Reporting tools show feedback trends over time, and multi-language support helps if your clients speak different languages.
Best for
- Service businesses already taking bookings with Bookly
- Salons, clinics and studios that want client reviews
- Consultants tracking satisfaction across appointments
Features
Built into Bookly
Connects ratings and reviews to your existing Bookly appointment booking workflow, so feedback is tied directly to the appointments clients have booked.
Flexible rating scales
Choose star ratings, numeric scores or other rating formats to match the way you want clients to judge your service.
Automated review requests
Prompt clients to rate and review their appointments automatically by email or SMS, without sending each request by hand.
Central feedback dashboard
See all ratings and reviews in one dashboard as they come in, which makes it quicker to check how clients feel about recent appointments.
Review moderation and replies
Approve, display or respond to reviews from your WordPress dashboard, so you decide which client feedback appears publicly on your site.
Custom review forms
Edit the questions and input fields on the review form to collect the specific details you want from clients about their visit.
Multi-language support
Offer the rating and review options in multiple languages, which is helpful when your clients do not all share one language.
Feedback trend reports
Generate reports on feedback over time to spot what clients consistently like and which parts of your service need attention.
Bookly Ratings older versions
- 3.2Jul 121 new
- 3.1Nov 11, 20251 new
- 3.0Nov 6, 20231 new
- 2.6Apr 18, 2023
Members and buyers of this product can download older versions.
Questions about Bookly Ratings
Do I need Bookly for this add-on to work?
Yes. Bookly Ratings is an add-on for the Bookly appointment booking system. It connects to your existing Bookly setup and ties each rating and review to an appointment that a client has booked through it.
How do clients get asked to leave a review?
The add-on can send review requests automatically by email or SMS after an appointment. Clients then rate the appointment and write their feedback, and the interface works on mobile devices as well as desktops.
Can I control which reviews show up on my site?
Yes. From your WordPress dashboard you can approve reviews, choose which ones to display publicly and respond to them. This lets you manage the feedback that visitors see before it goes live.
Can I change the rating style and the questions clients answer?
You can choose between star ratings, numeric scores and other rating formats. The review form is also customizable, so you can adjust the questions and input fields to gather the feedback that matters to your business.
Is Bookly Ratings free?
The code of Bookly Ratings is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.
Which version of Bookly Ratings is this?
Version 3.3, released Jul 29, 2026. New versions appear here when the developer publishes them, and members get them as automatic updates.
How do I update Bookly Ratings?
Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of Bookly Ratings automatically and keeps a backup, so you can roll back.
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