Plugin
Updated
EDD - User History
Easy Digital Downloads - User History is a plugin that records how customers interact with the digital products in your Easy Digital Downloads store. It keeps per-user download logs, activity records and reports in one place, so you can see what each customer has purchased and downloaded.
- Version
- 1.6.2
- Released
- Jul 27, 2021
- Developer
- Easy Digital Downloads
- Type
- WordPress plugin
- Licence
- GPL
- Included in
- Every plan, or $3.99 on its own
What’s new in EDD - User History 1.6.2
Version 1.6.2 · Jul 27, 2021
Latest
- ImprovedUser history tables now use WordPress styling.
- FixedAutomatic updates not working.
- ChangedUpdate plugin author name to "Sandhills Development, LLC".
- ImprovedAdded compatibility with EDD 3.0.
What it does
Running a digital product store means answering questions like who downloaded a file, when, and how often. Without a clear record, support requests turn into guesswork and it is hard to spot which customers and products matter most. This plugin adds that record to your existing Easy Digital Downloads setup, logging user activity and download history so you can look up any customer and see their interactions with your products.
Setup needs minimal configuration, and the history tables follow standard WordPress admin styling, so they feel familiar inside your dashboard. Beyond individual lookups, you can generate reports that point to top customers, popular products and engagement trends. That information can guide support replies, access management and targeted promotions. It suits small storefronts as well as larger catalogs of downloadable products.
Best for
- Easy Digital Downloads stores selling digital products
- Store owners handling frequent customer support requests
- Sellers who want reports on top customers and products
Features
User activity tracking
Records the interactions each user has with your digital products, giving you a clear picture of customer preferences and behavior over time.
Per-user download logs
Keeps a detailed record of every download for each user, which makes it easier to manage file access and troubleshoot delivery problems.
Customer reports
Generates reports that help you identify your top customers, your most popular products and general trends in how users engage with your store.
Faster support lookups
View a customer's purchase and download history quickly, so you can answer support questions with the facts in front of you.
Works with Easy Digital Downloads
Built for Easy Digital Downloads and compatible with its current major release, it plugs into your existing store with minimal configuration required.
WordPress-styled history tables
User history tables use standard WordPress admin styling, so browsing histories and analytics feels consistent with the rest of your dashboard.
Insights for promotions
Use the behavior data you collect to plan targeted promotions and more personalized experiences for different groups of customers.
Privacy-minded tracking
Tracks activity with attention to user data privacy, aimed at helping you stay in line with relevant data protection regulations.
Questions about EDD - User History
Does this plugin need Easy Digital Downloads to work?
Yes. It is an add-on for Easy Digital Downloads and works with your existing store setup. It is compatible with the current major release of Easy Digital Downloads and requires only minimal configuration to start recording user activity and download history.
Can I see exactly which files a customer has downloaded?
Yes. The plugin keeps a detailed download log for each user. You can check what a customer downloaded, which helps with managing file access and troubleshooting cases where a buyer says a download did not work.
What kind of reports does it provide?
It generates reports that help you identify top customers, popular products and user engagement trends. You can use these to understand how your catalog is performing and to plan promotions aimed at specific customer groups.
Will it help my team handle support tickets?
It should. When a customer gets in touch, you can quickly pull up their purchase and download history in the WordPress dashboard and reply based on what actually happened on their account.
Is EDD - User History free?
The code of EDD - User History is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.
Which version of EDD - User History is this?
Version 1.6.2, released Jul 27, 2021. New versions appear here when the developer publishes them, and members get them as automatic updates.
How do I update EDD - User History?
Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of EDD - User History automatically and keeps a backup, so you can roll back.
More from Easy Digital Downloads
