Plugin
Updated
Elfsight Facebook Chat CC
Elfsight Facebook Chat CC is a WordPress plugin by Elfsight that places a Facebook Messenger chat widget on your site. Visitors can message you through a platform they already know, and you reply from your Facebook page inbox.
- Version
- 1.2.1
- Released
- May 2, 2023
- Type
- WordPress plugin
- Licence
- GPL
- Included in
- Every plan, or $3.99 on its own
What’s new in Elfsight Facebook Chat CC 1.2.1
Version 1.2.1 · May 2, 2023
Latest
What it does
Many visitors would rather send a quick message than fill out a contact form or write an email. This plugin adds a Messenger chat window to your WordPress pages, so people can ask questions, request help or start a sales conversation without leaving your site. Because the chat runs through Facebook Messenger, visitors use a familiar interface, and you handle every conversation from your Facebook page inbox instead of a separate support tool.
You set up the widget through its settings, with no coding required. You can change the welcome message, the icon and the chat starters so the widget suits your brand. Targeting options let you choose which pages show the chat and which audience groups see it, which helps keep it relevant to the content on each page. The widget is responsive and retina ready, so it displays clearly on desktops, tablets and phones.
Best for
- Small businesses that already manage a Facebook page
- Online stores wanting quick answers to customer questions
- Service sites that prefer chat over contact forms
Features
Facebook Messenger chat widget
Visitors contact you through Facebook Messenger directly from your website, using a messaging tool many of them already use every day.
Custom welcome messages
Write your own welcome message and chat starters so the first thing visitors see matches your tone and the questions they usually ask.
Icon customization
Pick the chat icon that fits your site design, helping the widget look consistent with the rest of your branding.
Page targeting
Choose the specific pages where the chat appears, so it shows up where conversations make sense and stays off pages where it does not.
Audience group targeting
Display the chat to selected visitor groups, giving you control over who is offered the option to start a conversation.
Replies from your page inbox
Answer visitor messages from your Facebook page inbox, keeping all conversations in one place without switching between platforms.
Responsive and retina ready
The chat widget adapts to desktop, tablet and mobile screens and displays sharply on high resolution displays.
No coding setup
Configure the widget through intuitive settings inside WordPress without writing or editing any code.
Questions about Elfsight Facebook Chat CC
Where do I read and answer the messages visitors send?
Messages arrive in your Facebook page inbox. You reply there, the same way you would answer any Messenger conversation, so you do not need a separate dashboard or support app to keep up with visitor questions.
Can I show the chat only on certain pages?
Yes. The targeting options let you choose specific pages where the chat appears, and you can also limit it to particular audience groups. This helps you place the widget where visitors are most likely to need help.
Can I change how the chat widget looks?
You can personalize the welcome message, the icon and the chat starters. These settings let you match the widget to your brand and guide visitors toward the kinds of questions you want to receive.
Will the chat work on mobile devices?
The widget is responsive and retina ready, so it adjusts to desktop, tablet and mobile screens and stays clear on high resolution displays.
Is Elfsight Facebook Chat CC free?
The code of Elfsight Facebook Chat CC is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.
Which version of Elfsight Facebook Chat CC is this?
Version 1.2.1, released May 2, 2023. New versions appear here when the developer publishes them, and members get them as automatic updates.
How do I update Elfsight Facebook Chat CC?
Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of Elfsight Facebook Chat CC automatically and keeps a backup, so you can roll back.
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