WordPress Live Chat and Help Desk Plugins
Plugins for answering visitors and customers: help desks and tickets, live chat, WhatsApp buttons, a chatbot and knowledge bases. 59 plugins.
Top picks
| Product | What it is | Version | Last updated | Plan or price |
|---|---|---|---|---|
| Fluent Support Pro | Self-Hosted Helpdesk for WordPress | 2.4.5 | Oct 9, 2026 | Every plan, or $10.39 |
| Chaty Pro | Multi-Channel Chat Widget for WordPress | 3.6.1 | Sep 29, 2026 | Every plan, or $3.99 a year |
| Screets Live Chat | Real-Time Visitor Chat for WordPress | 3.7.6 | Aug 21, 2024 | Every plan, or $6.39 |
| TotalDesk | Helpdesk, Live Chat and Knowledge Base Plugin | 1.8.1 | Jun 25, 2024 | Every plan, or $3.19 |
| Almighty Support Pro | Help Desk and Ticketing for WordPress | 1.9.3 | May 14, 2026 | Every plan, or $5.59 a year |
| BetterDocs Pro | Documentation and Knowledge Base Plugin | 4.3.2 | Oct 8, 2026 | Every plan, or $4.79 a year |
| YITH Live Chat Premium | Real-Time Chat for WooCommerce | 1.5.4 | Mar 5, 2021 | Every plan, or $9.59 a year |
| wp whatsapp chat pro | WhatsApp Chat Button for WordPress Sites | 8.3.11 | Jul 21, 2026 | Every plan, or $5.59 a year |
| WhatsApp Chat | WhatsApp Chat Button Plugin for WordPress | 3.8.2 | May 21, 2026 | Every plan, or $3.99 |
| WPBot Pro Wordpress Chatbot | AI Chatbot for WordPress | 15.2.7 | Aug 28, 2026 | Every plan, or $3.99 |
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Help desks and ticketing
This topic holds 59 plugins for talking to your visitors and answering their questions. Fluent Support Pro turns your WordPress dashboard into a ticketing system, and Almighty Support Pro, also called Awedesk Pro, is a help desk and ticketing plugin for customer support. TotalDesk by weLaunch puts a helpdesk inside your site, and its title adds live chat and a knowledge base. Support Ticket System adds a ticketing help desk to a WooCommerce store. The SupportCandy brand has 24 of the 59 plugins, more than any other.
Live chat, WhatsApp and chatbots
Screets Live Chat lets you talk with visitors in real time, and YITH Live Chat Premium adds a real-time chat window to a WooCommerce store. Chaty Pro by Premio places a customizable chat widget on your site, and its title calls it multi-channel. Two plugins center on WhatsApp: WhatsApp Chat by NinjaTeam places a chat button on your site, and wp whatsapp chat pro, described as Social Chat PRO by QuadLayers, adds a WhatsApp chat box. WPBot Pro Wordpress Chatbot adds a chat assistant inside your site and is titled an AI chatbot.
Documentation and knowledge bases
Two plugins are for publishing documentation. BetterDocs Pro by WPDeveloper builds documentation sites, knowledge bases and FAQ sections, and EazyDocs Pro Premium by Spider-Themes builds and manages documentation and knowledge base content.
What to look at when choosing
- Tickets or live conversation. Fluent Support Pro keeps requests in a ticketing system in your dashboard, while Screets Live Chat is for talking with visitors in real time.
- WooCommerce or any site. YITH Live Chat Premium and Support Ticket System are described for WooCommerce stores, and most of the others are described for WordPress in general.
- One channel or several. The WhatsApp plugins serve one channel, and Chaty Pro is titled a multi-channel widget.