Plugin
Updated
Live Chat WordPress Plugin For Facebook
This WordPress plugin puts a Facebook Messenger chat box on your website so visitors can message you directly. You choose where the chat appears, set the button text, and keep a saved history of every conversation for you and your customers.
- Version
- 1.0.1
- Released
- May 2, 2023
- Type
- WordPress plugin
- Licence
- GPL
- Included in
- Every plan, or $3.99 on its own
What’s new in Live Chat WordPress Plugin For Facebook 1.0.1
Version 1.0.1 · May 2, 2023
Latest
What it does
Many visitors who have a question will not fill out a contact form and wait for an email reply. Live Chat WordPress Plugin For Facebook gives them a faster route by placing a Facebook Messenger chat widget on your site. Visitors start a conversation in a channel they already use, and your team answers in real time. Because the chat runs through Messenger, conversations stay in one familiar place instead of being split across email threads and forms.
Setup and management are kept simple, so you do not need technical skills to get the chat running. You can show the chat box on chosen pages or posts, or across the whole site, and change the button text to fit your tone. Your team can handle several conversations at once, and chat history is kept permanently on both sides, which makes follow-ups easier. The widget is responsive, so it works for visitors on desktop and mobile devices.
Best for
- Small businesses offering live support through Facebook Messenger
- Online stores answering product questions from shoppers
- Service providers who want quick contact without forms
Features
Real-time Messenger chat
Visitors can message your team through Facebook Messenger directly from your website, and you can reply to them live while they are still browsing.
Custom chat button text
Change the wording on the chat button so it matches your brand voice and gives visitors a clear prompt to start a conversation.
Flexible display options
Show the chat box on specific pages or posts, or turn it on site-wide, depending on where you want visitors to reach you.
Multiple conversations at once
Your support team can chat with several visitors at the same time, which helps when more than one person needs help.
Permanent chat history
Conversations are saved for both your customers and your team, so you can look back at earlier messages and pick up where you left off.
Responsive chat widget
The chat box is designed to work on both desktop and mobile devices, giving visitors a consistent experience on any screen.
Simple setup and management
The interface is built so you can install, customize and manage the chat without technical expertise or complicated configuration.
Questions about Live Chat WordPress Plugin For Facebook
Can I choose which pages show the chat box?
Yes. You can display the chat box on specific pages or posts, or enable it across your entire website. This lets you place it only where support is useful, such as product or contact pages, or keep it available everywhere.
Will I lose past conversations with customers?
No. The plugin keeps a permanent chat history for both your customers and your support team. You can refer back to earlier messages when following up, which helps you give more personal and continuous support.
Can more than one visitor chat at the same time?
Yes. The plugin supports multiple simultaneous conversations, so your team can talk with several visitors at once instead of handling them one by one.
Does the chat work on phones?
Yes. The chat widget uses a responsive design that is optimized for both desktop and mobile devices, so visitors get a smooth chat experience whatever device they use to visit your site.
Is Live Chat WordPress Plugin For Facebook free?
The code of Live Chat WordPress Plugin For Facebook is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.
Which version of Live Chat WordPress Plugin For Facebook is this?
Version 1.0.1, released May 2, 2023. New versions appear here when the developer publishes them, and members get them as automatic updates.
How do I update Live Chat WordPress Plugin For Facebook?
Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of Live Chat WordPress Plugin For Facebook automatically and keeps a backup, so you can roll back.
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