SL
Plugin
Updated
Screets Live Chat
Screets Live Chat is a WordPress plugin from developer Screets that lets you talk with visitors in real time. It places a customizable chat widget on your site and gives you a dashboard for handling conversations, with no cap on the number of chats.
- Version
- 3.7.6
- Released
- Aug 21, 2024
- Developer
- Screets
- Type
- WordPress plugin
- Licence
- GPL
- Included in
- Every plan, or $6.39 on its own
What’s new in Screets Live Chat 3.7.6
Version 3.7.6 · Aug 21, 2024
Latest
- NewSupport PHP 8.3
- New-tested with WordPress 6.6
- ImprovedRemove dark mode to fix compatibility issue with some themes and Firefox
What it does
Visitors often have a quick question before they buy, sign up or get in touch. Without a way to ask it on the spot, many of them leave. This plugin adds a chat window to your pages so people can message you while they browse, and you can reply right away. Conversations are unlimited, so you are not held back by session caps, and when nobody is available the widget collects offline messages so you can follow up later.
On the admin side, you manage every conversation from a dashboard inside WordPress, and notifications let you know when a new chat starts. You can change the widget's colors, greeting and position so it fits your design, and the chat works on desktops, tablets and phones. Multilingual support means you can offer help in more than one language, which suits sites with an international audience, from small blogs to online shops.
Best for
- Online stores answering product questions before purchase
- Small businesses offering direct help to website visitors
- Sites serving visitors who speak different languages
Features
Unlimited conversations
Chat with as many visitors as you need, with no restriction on the number of sessions or conversations your site can handle.
Real-time messaging
Answer visitor questions as they come in, so people get help while they are still on the page they were reading.
Offline messages
When you are away, the widget captures messages from visitors so you can read them and reply once you are back.
Customizable chat widget
Adjust the colors, greeting text and position of the chat window so it matches the look of your website.
Multilingual support
Offer chat support in multiple languages and reach visitors from different regions in a language they are comfortable with.
Conversation dashboard
Handle all of your chats from a backend interface in WordPress that keeps conversations organized in one place.
New chat notifications
Receive alerts when a visitor starts a chat, so incoming questions do not sit unnoticed while you work on other things.
Mobile friendly design
The responsive chat window works on desktop computers, tablets and smartphones, giving visitors a usable experience on any screen.
Screets Live Chat older versions
- 3.7.5Feb 27, 20241 new, 2 removals, 1 change
- 3.7.2Dec 6, 20231 improvement, 1 change
- 3.7.1Nov 4, 20231 new
- 3.7.0Oct 17, 2023
- 3.6.2Aug 18, 2023
- 3.6.1Jun 12, 2023
- 3.5.0Apr 18, 2023
Members and buyers of this product can download older versions.
Questions about Screets Live Chat
What happens if a visitor writes when no one is online?
The plugin includes offline messaging. When you are away, visitors can still leave a message through the chat widget, and you can read and respond to it later, so their question is not lost.
Can I make the chat window match my site's design?
Yes. You can personalize the widget's colors, the greeting visitors see and where the chat window sits on the page, which helps it fit in with your branding and layout.
Is there a limit on how many chats I can have?
No. Screets Live Chat allows unlimited chats, so you can talk with as many visitors as your team can handle without running into session or conversation caps.
Will the chat work for visitors on phones?
Yes. The chat has a responsive design that works on desktops, tablets and smartphones, so mobile visitors can open the window and send messages just as easily as desktop users.
Is Screets Live Chat free?
The code of Screets Live Chat is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.
Which version of Screets Live Chat is this?
Version 3.7.6, released Aug 21, 2024. New versions appear here when the developer publishes them, and members get them as automatic updates.
How do I update Screets Live Chat?
Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of Screets Live Chat automatically and keeps a backup, so you can roll back.
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