

LatePoint Addon - SMS Twilio
This add-on by LatePoint connects the LatePoint appointment booking plugin to Twilio so your booking system can send text messages. Clients get SMS notifications for confirmations, reminders, updates and cancellations without staff typing them out by hand.
- Version
- 1.2.0
- Released
- May 21, 2025
- Developer
- LatePoint
- Type
- WordPress plugin
- Licence
- GPL
- Included in
- Every plan, or $0.79 on its own
What’s new in LatePoint Addon - SMS Twilio 1.2.0
- ImprovedCompatibility with 4.7.0
What it does
Appointment businesses often depend on clients remembering when they booked, and email alone can go unread. This add-on adds SMS to LatePoint, so the same booking events that already happen in your system can trigger text messages to clients. Confirmations go out when an appointment is made, reminders arrive ahead of time, and changes or cancellations are sent as they happen. Because the messages are automated, staff spend less time on routine follow-up calls and messages.
The connection runs through your own Twilio account. You add your Twilio Account SID and Auth Token in the LatePoint settings, then choose how messages appear to recipients. You can send from a Twilio phone number or, in countries that support it, from an alphanumeric sender ID such as your business name. It is built specifically for LatePoint and works with your existing appointment workflows, which makes it a natural fit for clinics, salons, consultancies and other client-facing services.
Best for
- Clinics and practices that send appointment reminders
- Salons and studios taking bookings through LatePoint
- Consultants who want clients notified by text
Features
Sends SMS notifications automatically for appointment confirmations, reminders and updates, so clients hear from you at each stage of their booking.
Lets clients know by text when an appointment is cancelled, keeping them informed without a staff member needing to call or write.
Connects to Twilio by entering your Account SID and Auth Token in the LatePoint settings, which turns on SMS notifications for your bookings.
Sends messages from a Twilio phone number that you configure, giving clients a consistent number they can recognize.
Uses an alphanumeric sender ID in place of a phone number where your country supports it, so texts can show a recognizable business name.
Designed specifically for LatePoint and works with your existing appointment workflows, so text messages follow the bookings you already manage.
Relies on Twilio's international coverage, which helps when your clients are located in different countries.
Questions about LatePoint Addon - SMS Twilio
Do I need a Twilio account to use this add-on?
Yes. The add-on sends messages through Twilio, so you need a Twilio account and its API credentials. You enter your Twilio Account SID and Auth Token in the LatePoint settings to turn on SMS notifications.
What kinds of messages can it send to clients?
It sends automated SMS notifications tied to appointments, including booking confirmations, reminders, updates and cancellations. These go out based on what happens in your LatePoint booking system.
Can my texts show my business name instead of a phone number?
In countries that support it, you can use an alphanumeric sender ID, which lets messages display a name. Where that is not supported, you can send from a Twilio phone number instead.
Does this work without the LatePoint booking plugin?
No. LatePoint Addon - SMS Twilio is an extension designed specifically for LatePoint and adds text messaging to its appointment workflows, so LatePoint needs to be in place for it to work.
Is LatePoint Addon - SMS Twilio free?
The code of LatePoint Addon - SMS Twilio is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.
Which version of LatePoint Addon - SMS Twilio is this?
Version 1.2.0, released May 21, 2025. New versions appear here when the developer publishes them, and members get them as automatic updates.
How do I update LatePoint Addon - SMS Twilio?
Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of LatePoint Addon - SMS Twilio automatically and keeps a backup, so you can roll back.
More from LatePoint







