TS
Plugin
Updated
Twilio SMS
Ninja Forms Twilio SMS by fatcatapps is an add-on plugin for Ninja Forms that sends SMS messages through Twilio whenever someone submits a form. You can alert yourself or your team about new entries and send text confirmations to the people filling out your forms.
- Version
- 3.0.1
- Released
- Mar 27, 2020
- Developer
- Ninja Forms
- Type
- WordPress plugin
- Requires
- Ninja Forms
- Licence
- GPL
- Included in
- Every plan, or $5.59 a year on its own
What’s new in Twilio SMS 3.0.1
Version 3.0.1
Latest
- FixedFix licensing issue
What it does
Email notifications are easy to miss, especially when they land in a busy inbox. This plugin adds text messaging to your Ninja Forms setup, so a new lead, support request or purchase can trigger an SMS right away. It relies on Twilio to deliver the messages, and Twilio works on a pay-as-you-go basis and covers hundreds of countries. You need the Ninja Forms plugin installed, along with a Twilio account to send the texts.
Everything is configured from the WordPress dashboard, with no coding required. You choose when a text goes out and write the message using data from any of your form fields, which lets you personalize each one. Long messages are split into several SMS segments automatically, so the full text arrives. The plugin suits lead alerts, support ticket confirmations, payment and order notices, event reminders and general updates for your team.
Best for
- Businesses that want instant text alerts for new leads
- Support teams confirming tickets by SMS
- Event organizers and shops sending reminders or order updates
Features
Texts on form submission
Send an SMS automatically each time a Ninja Forms form is submitted, so you or your team hear about new entries as they come in.
Dynamic form field data
Insert values from any Ninja Forms field into your message, such as a name or order detail, to personalize each text.
No message length limit
Write long messages without worrying about character counts. Longer texts are split into multiple SMS segments automatically so the whole message is delivered.
Setup without code
Create and manage your SMS alerts from the WordPress dashboard, which makes the plugin approachable for users with little technical experience.
Customer confirmations
Send automatic text confirmations to customers after they submit a support ticket or complete a purchase, keeping them informed about what happens next.
Team and sales alerts
Notify your support or sales staff about new tickets, leads and successful payments so they can follow up quickly.
Delivery through Twilio
Messages are sent through Twilio's SMS service, which supports hundreds of countries and uses pay-as-you-go pricing.
Questions about Twilio SMS
What do I need to use this plugin?
You need the Ninja Forms plugin running on your WordPress site, since this is an add-on for it. You also need a Twilio account, because Twilio handles the actual sending of the text messages and charges on a pay-as-you-go basis.
Can I include details from the form in the text message?
Yes. You can pull data from any Ninja Forms field into your SMS, such as a submitter's name, contact details or order information. This lets each message reflect the entry that triggered it.
What happens if my message is longer than a normal SMS?
There is no character limit on the messages you write. If a message runs longer than a single SMS, it is split into multiple segments automatically so the recipient receives the full text.
Do I need coding skills to set up the alerts?
No. The SMS alerts are configured through the WordPress dashboard, and no programming is required. You pick the form, write the message and choose who should receive it.
Is Twilio SMS free?
The code of Twilio SMS is licensed under the GPL, so anyone may use, change and share it. GPL Feast is a paid service: a plan or a single purchase gives you the download and automatic updates. The developer's own support, licence key and online services are not included.
Which version of Twilio SMS is this?
Version 3.0.1, released Mar 27, 2020. New versions appear here when the developer publishes them, and members get them as automatic updates.
How do I update Twilio SMS?
Install the free GPL Feast Updater on your site and connect it with your API key. It installs new versions of Twilio SMS automatically and keeps a backup, so you can roll back.
What does Twilio SMS need?
Twilio SMS needs Ninja Forms installed and active.
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